Patient FAQs

Providing answers to the questions our patients frequently ask is a priority.

Frequently Asked Questions

What mental health services does the hospital provide?

Abbotsford Private Hospital is the leading private mental health hospital in Perth that specialises in dual diagnosis.

Our approach in linking treatment of substance misuse and psychiatric illness allows us to create a seamless transition for patients from their home, to hospital, and back to being active in their community.

We have mental health facilities to treat most psychiatric disorders and illnesses.

Our services include:

  • Inpatient services
  • Day Therapy Services
  • Addictions
  • Substance Misuse
  • General psychiatry
  • Depression
  • Anxiety
  • Adult trauma
  • Trauma and dissociation
  • Post Traumatic Stress Disorder (PTSD)
  • Dialectical behaviour therapy – inpatient and day programs
  • Broad range of day programs to provide ongoing support

Do I need a letter of referral from my doctor?

Yes, you will need a referral from your treating doctor or specialist to a Psychiatrist with admitting rights to Abbotsford Private Hospital.

How do I get admitted?

Click here to view our inpatient admission process.

Can I enrol in a day program if I haven’t had an inpatient admission?

Yes, you can. To access our day programs, please ask your GP or health professional for a referral to a Psychiatrist with admitting rights to Abbotsford Private Hospital. Otherwise, please speak to your treating Psychiatrist, who will recommend a program suitable for you. Our staff will conduct a health fund check and confirm any out-of-pocket expenses.

We will then book you into the therapy group sessions.

Do you accept admissions after business hours?

Yes, we are a 24 hour a day hospital.

We do not have an Emergency Department.

Generally, admissions are preferred during business hours Monday to Friday, 10:00am to 5:30pm but we will admit patients seven days a week, outside of these times.

Please call 08 9381 1833 for all enquiries.

Can I bring my mobile phone?

Yes, but mobile phones cannot be taken into group activities.

If you are an inpatient, you will need to turn your phone to silent between 8:00pm and 6:00am to avoid disturbing other patients.

You will have a bedside telephone. Local calls are free of charge.

There are times when your doctor and health team will ask that you do not have access to your mobile phone. This is usually for the first few days of your admission. This allows you to have a break from outside pressures.

Can I bring other electrical appliances such as my laptop or hairdryer?

Yes, however if there is visible damage to the appliance it cannot be used. If you bring valuables into our hospital, this is at your own risk.

Can I bring my pillow and photos of family and friends?

Unfortunately we do not allow pillows, cushions, blankets, or doonas.

You are very welcome to bring photos of family and friends.

Will my private health insurance cover me?

This depends on the individual private health insurance cover you have with your insurance provider. Our Admissions and Assessment Coordinator will check your level of cover with your insurance provider. We will advise you of any potential out-of-pocket expenses you will need to pay.

If I don’t have private health insurance can I still be admitted?
Our hospital accepts patients who can self fund their admission. The Admissions and Assessment Coordinator will be able to arrange an estimate of expenses for you. There are also options to access your superannuation under certain conditions to fund health care.

Is my doctor onsite?

When admitted, you will be under the care of a treating Psychiatrist who will see you regularly throughout your admission. Our psychiatrists' consulting rooms are located near the hospital . Nursing staff can communicate with your doctor as needed.

The hospital is linked with medical practitioners but does not have a doctor continuously onsite. However, our experienced nursing team is onsite and available 24 hours a day.

Our allied health professional team will also support you throughout your stay.

Can I have a private room?

All of our rooms are single, private rooms. Each room has a king-single ensemble bed and a private ensuite bathroom.

Can I have visitors?

Yes please check Visiting Hours for more details

If you need to arrange a visit outside of onsite times, other hours may be negotiated with the Clinical Nurse and/or Director of Nursing.

We ask visits to be limited during group program sessions. Visitors must report to the staff station on arrival. Children must be supervised at all times.

Can I drive myself to hospital?

No, patients must not drive themselves while undergoing treatment. For more information, speak to your treating Psychiatrist.

Please arrange a family member or friend to bring you to hospital.

Are snacks and refreshments available?

Yes, you can purchase small snacks and refreshments in the common areas from dispensing machines.

Coffee, tea and biscuits for patients, staff and visitors are available in our lounge facilities. There are also cafes close to the hospital.

Once admitted as an inpatient, can I leave at my own will?
In the interest of patient safety and in accordance with our hospital leave policy, no leave is permitted for the first 72 hours of your hospital admission, to allow for assessment by your treating Psychiatrist.

Leave following this time is at the approval of the treating Psychiatrist and discretion of the Nursing staff.

What about my job, can I go to work for short time periods?

Once you are admitted you will need to stay at the hospital and attend your programs. In the interests of patient safety, legal accountability and risk management you cannot leave the hospital to go to work or study.

If work or study attendance is needed your treatment team will plan a discharge and book you into Day Therapy sessions on the days that you are not working.

What happens while I am a patient?

We provide active treatment with individual and group programs. You will be encouraged to participate in group therapy sessions and one-on-one appointments with your doctor, nurses and health team. This all forms an important part of treatment, for you to explore emotional and behavioural patterns, and learn more about your disorder.

Can I be transferred to Abbotsford Private if I am admitted to a mental health unit at a public hospital?
Yes, you can.

You can request that your treating team make contact with our Admissions and Assessment Coordinator to determine your suitability for transfer.

Can I be admitted if I am under the Mental Health Act?

Unfortunately not. Abbotsford Private Hospital is a voluntary facility for people over the age of 18.

We are not designated as an Authorised Mental Health Facility.

Will I be safe?

We want all of our patients, and potential patients, to feel comfortable, safe, and secure in our services.

To ensure this safety we:

  • Screen all referrals prior to admission. This helps us to exclude those who may pose a threat to the physical, sexual, emotional and mental health of others in our facility.
  • Have a zero tolerance to violence.
  • We actively prohibit Alcohol and Other Drug use onsite. We complete compulsory urine drug tests and alcohol breath checks in addition to random room and property checks. We also have the right to restrict and/or ban visitors.
  • Have an electronic access system which means that all doors to the hospital are electronically controlled and locked; entry and exit is protected by staff.
  • CCTV monitoring systems are located at set points throughout the hospital.
  • Use, if required, the support services of a contracted Security firm in addition to the WA Police.

Can I smoke?

The hospital has a designated Smoke and Go Zone for Inpatients. There is no smoking allowed between 11pm and 5 am.

Smoking is not allowed during therapy times.

E-cigarettes and vaping devices are not permitted on site at any time.