Getting a referral

You can choose to either get a referral from your GP or treating doctor, or self-refer by contacting the hospital directly to access a psychiatrist with admitting rights. If you don’t have a psychiatrist in mind, that’s completely fine—your GP can simply refer you to the hospital, and our team will allocate a suitable psychiatrist based on your individual needs.

Once we receive your referral, our admissions and assessment team will give you a call to conduct an over-the-phone assessment. We will require and check your insurer details during this assessment (this includes health funds, workers compensation insurer or other). You can also self-fund if applicable. Following this assessment, we will then discuss your referral with a psychiatrist with admitting rights. This is a psychiatrist who consults to our hospital under their own independent business.

Once we confirm your eligibility for admission to our hospital, we will contact you to arrange your admission date. We will then arrange transfer of your care and management to a psychiatrist with admitting rights.

Our Admissions and Assessment Team will confirm the following with you

• What costs will be covered 
• Any out of pocket-of-pocket expenses to be paid
• Any excess or co-payment with your health insurance required to be paid at time of admission 
• Self-funded options to be paid at time of admission, generally 10 days up front plus Doctors